One of the hardest things in business is getting from the theoretical to the applied. Getting from talking in a room and thinking about what customers might want to actually helping customers.
And this can be a real challenge for online training.
So how do you bridge the gap?
Enter the Beta
Beta testing is key – get some customers to try the early version on for size.
And in turn for feedback the customer enjoys a discount and more hands-on service.
It can be a real win-win.
In his book, The Lean Start-up, Eric Reis suggests just this strategy with taking new products to market.
Real Life Study
In real life we at McBride For Business use this strategy too.
We recently released a new version of our Do Business Effectively() training which is online based. Users can have their teams log-in remotely and use our knowledge and skill.
One lucky customer got to buy in at a steep discount and is giving us feedback for our next round of user. It’s a true win-win.
(If you think you want to get in on the beta of this we will accept 2 more discounted customers for online training of Do Business Effectively()).
This way we are not spending all of our time guessing what real customers might want. We see what actual paying customers need and want.
Talk about speeding up the learning process!
Do you need help setting up your beta? Call us at McBride For Business and we can help you.
The Our Shawn
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